User Interface Features
- Gesture-based, multitouch-capable, capacitive touchscreen
- 3.5-in TFT LCD display at QVGA (320x240 pixel) resolution, 4:3 aspect ratio
- Screensaver and digital picture frame mode
- On-screen virtual keyboard
- Voicemail and videomail support1
- Dual USB ports (2.0 compliant) for media and storage applications
- WebKit-based Browser
- Adjustable base height
- Unicode UTF-8 character support. Multilingual user interface including Russian,Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Slovenian, Spanish, and Swedish
Audio Features
- Polycom HD Voice technology delivers life-like voice quality for each audio path-handset, the hands-free speakerphone, and the optional headset
- Polycom Acoustic Clarity™ technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression
— Type 1 compliant (IEEE 1329 full duplex)
- Frequency response — 100 Hz — 20 kHz for handset, optional headset and hands-free speakerphone modes
- Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, G.722.1C
- Individual volume settings with visual feedback for each audio path
- Voice activity detection
- Comfort noise generation
- DTMF tone generation (RFC 2833 and in-band)
- Low-delay audio packet transmission
- Adaptive jitter buffers
- Packet loss concealment
Headset and Handset Compatibility
- Dedicated RJ-9 headset port
- Hearing aid compatibility ITU-T P.370 and TIA 504A standards
- Compliant with ADA Section 508 Subpart B 1194.23 (all)
- Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
- Compatible with commercially-available TTY Adapter equipment
- Support USB Headsets (see TB37477 for list of compatible headsets)
Call Handling Features1
- 12 lines (registrations)
- Up to 24 simultaneous calls
- Shared call/bridged line appearance
- Flexible line appearance (one or more line keys can be assigned for each line extension)
- Distinctive incoming call treatment/call waiting
- Call timer and call waiting
- Call transfer, hold, divert (forward), pickup
- Called, calling, connected party information
- Local three-way audio conferencing
- One-touch speed dial, redial
- Remote missed call notification
- Do not disturb function
- Electronic hook switch capable
- Local configurable digit map/dial plan
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Open Application Platform
- WebKit enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
- Supports Polycom Apps SDK and API for third- party business and personal applications
- Bundled with Polycom Productivity Suite:
— Corporate Directory Access using LDAP
— Local Voice Call Recording on USB flash drive
— Visual Conference Management
Network and Provisioning
- SIP Protocol Support
- SDP
- IETF SIP (RFC 3261 and companion RFCs)
- Two-port Gigabit Ethernet switch
- 10/100/1000Base-TX across LAN and PC ports
— Conforms to IEEE802.3-2005 (Clause 40) for Physical Media Attachment
— Conforms to IEEE802.3-2002 (Clause 28) for Link Partner Auto-Negotiation
- Manual or dynamic host configuration protocol
- (DHCP) network setup
- Time and date synchronization using SNTP
- FTP/TFTP/HTTP/HTTPS4 server-based central provisioning for mass deployments
- Provisioning and call server redundancy supported1
- QoS Support — IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP
- VLAN — CDP, DHCP VLAN discovery, LLDPMED for VLAN discovery
- Network Address Translation (NAT) — support for static configuration and “Keep-Alive” SIP signaling Polycom VVX 500
- RTCP and RTP support
- Event logging
- Syslog
- Local configurable digit map/dial plan
- Hardware diagnostics
- Status and statistics reporting
- IPv4
- TCP
- UDP
- DNS-SRV
Security
- 802.1X Authentication and EAPOL
- Media encryption via SRTP
- Transport Layer Security (TLS)3
- Encrypted configuration files3
- Digest authentication
- Password login
- Support for URL syntax with password for boot server address3
- HTTPS secure provisioning3
- Support for signed software executables3
Power
- Built-in auto sensing IEEE 802.3 at Power over Ethernet (Class 4)
- Energy-saving smart motion detector enables the screen to go into power-save mode when no one is in the office.
- External Universal AC Adaptor (optional, 48V 380mA DC)
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Approvals
- FCC Part 15 (CFR 47) Class B
- ICES-003 Class B
- EN55022 Class B
- CISPR22 Class B
- VCCI Class B
- EN55024
- EN61000-3-2; EN61000-3-3
- ROHS compliant
- Russia GOST-R
Safety
- UL 60950-1
- CE Mark
- CAN/CSA-C22.2 No. 60950-1-03
- EN 60950-1
- IEC 60950-1
- AS/NZS 60950-1
Operating Conditions
- Temperature: (+32 to 104°F (0 to 40°C)
- Relative Humidity: 5% to 95%, noncondensing
Storage Temperature
Polycom VVX 500 Comes With:
- VVX 500 console
- Handset with handset cord
- Network (LAN) cable
- Quick Start Guide
- Product registration card
Part Numbers
Weight / Size / Unit Box Dimensions
- Unit size: 19×15×18 cm (W×H×D)
- Unit weight: 0.9 kg
- Box size: 31 ×23×13 cm
Country of Origin
Warranty
1 Most software-enabled features and capabilities must be supported by the server. Please contact
your IP PBX/Softswitch vendor or service provider for a list of supported features.
2 To enjoy all the benefits of Polycom HD Voice when using the phone in the headset mode, you must use a wideband headset.
3 Requires UCS SW version 4.0.1 or higher. |